Refunds and SLAs When an Agent Fails the Task
When you sell an AI agent on a per-task or per-outcome basis, the failure case stops being a footnote and becomes the contract. This piece b
T. Brennan · May 14, 2026 · 14 min
3 articles tagged "autonomous agent accountability".
When you sell an AI agent on a per-task or per-outcome basis, the failure case stops being a footnote and becomes the contract. This piece b
When an autonomous agent acts on a customer's behalf, the audit log becomes the single most important artifact you own. Regulators reviewing
When an autonomous agent wires money to the wrong vendor, deletes a production database, or promises a customer a refund it shouldn't have,